Find Your Supported Accommodation with SSS Housing

We provide supported accommodation to vulnerable individuals, including refugees and those affected by homelessness or substance misuse. There are no strict requirements, but we prioritise those most in need of floating support and stable housing.

Referrals can come directly from individuals or through agencies such as Social Services, Birmingham City Council, and local or national organisations. A completed risk assessment form is required for every applicant.

• Application
  Applicants are required to complete and sign the Supported Accommodation Request Form. 
• Booking an Appointment
  Once the form is completed, applicants or their representatives must contact us (Monday to Friday, 9:00 AM – 5.00PM) to schedule an interview. Appointments are given based on need and availability.
• Interview
  A Project Manager or Support Worker will carry out the interview to assess the applicant's needs and determine suitability. Applicants must give signed consent for us to contact professionals or agencies involved in their care to help us complete a risk assessment.
• Missed Appointments
  If an applicant misses three scheduled interviews, they will be required to wait three months before reapplying. We can try to arrange advocacy support where needed, such as translation or interpretation services depending on availability

Applicants must:

• Be 18 or over
• Be single (including single refugees or individuals with substance misuse issues)
• Have basic day-to-day living skills
• Not pose a serious risk to themselves, others, or staff
• Show a willingness to address substance misuse, where relevant
• Not present a serious financial risk (we typically support those on benefits with direct payments in place)
   

We do not offer 24-hour on-site staff but do provide a 24-hour emergency on-call service.

Following the interview, a decision is made by the Project Manager in consultation with the applicant and their support worker. If further risk assessment is needed, it will be completed before making a final decision.

Applicants are selected based on:

• Their level of need
• How long they’ve been in their current situation
• Fair representation of minority groups
• Information from the initial interview and referral documents
   

If there's a delay in collecting further information, the applicant will be informed in writing within five working days.

While we work from a waiting list, we aim to keep it updated and manageable. When a vacancy arises, we contact those at the top of the list and review their most recent information to confirm eligibility.

Priority is given to individuals with the greatest need. Final decisions are made by the Project Manager, with input from the support team.

Please note that due to demand, there may be a wait of weeks or even months before a suitable placement becomes available.